Privacy and data separation
Business inquiries stay separate from protected learner records.
InsightMatrix.Web is a separately deployable public website. Its normal page rendering does not require the Adaptive Learner operational database, protected object stores or production learner records. Business-contact conversion and optional analytics use separate public provider abstractions and do not create a dependency on protected learner-support records.
Public evidence cue: Public content and commercial contact handling remain separate from protected learner-support records.
- Owner
- Privacy / Architecture
- Source
- InsightMatrix.Web Solution Architecture and Requirements v1.0
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
Access control
People see the learner context their work requires, subject to policy.
Adaptive Learner baseline role permissions are refined by tenant, organization, learner assignment, purpose of use, record classification, consent, minor-authority mode, archive state and other applicable policy inputs. Administrative role assignment is catalog-backed and validated server-side. Website role-family language is buyer navigation and does not define product permissions.
Public evidence cue: Menu visibility, routes, queries, commands and background work are intended to use the same canonical permission model.
- Owner
- Security / Product Governance
- Source
- Adaptive Learner First-Level Trust FAQ v1.8
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
Consent and authority
Consent and authority can shape participation without opening every record.
Adaptive Learner treats consent and minor authority as governed records with scope, effective dates, review history and differentiated permissions. Access is not inferred from a single guardian flag or a broad role label.
Public evidence cue: Consent and authority state can change visibility and participation without collapsing restricted professional context.
- Owner
- Privacy / Product Governance
- Source
- Adaptive Learner Data Architecture v1.0
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
Audit and evidence
Important actions remain traceable to people, sources and decisions.
Security-relevant and business-governance actions are designed to retain structured audit or provenance records, including access, disclosure, workflow approvals, AI artifacts, imports, exports, restoration and applicable administrative actions.
Public evidence cue: Public trust content describes the evidence posture without exposing internal audit records, exact topology or operational identifiers.
- Owner
- Governance / Platform Operations
- Source
- Adaptive Learner First-Level Trust FAQ v1.8
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
AI governance
AI-native. Human-governed.
AI is a built-in governed capability layer across system help, drafting, transcript enrichment, adaptive recommendations, evidence/progress synthesis, assessment assistance, case-conference preparation, report narrative drafting and operations/governance review. Approved context is minimized and source-grounded, execution is routed through approved model, policy, rate-card and budget controls, and authoritative publication or other high-impact actions remain behind human review and policy-controlled application boundaries. For AI-assisted planning, an approved proposal can create or amend a support plan only in Draft state; human review is required before approval or publication.
Public evidence cue: AI-native does not mean AI-autonomous: the platform can draft, synthesize, explain and recommend, but it cannot independently diagnose, publish authoritative learner records, change access, make compliance/legal determinations, or mutate operational system state.
- Owner
- AI Governance / Product
- Source
- Adaptive Learner First-Level Trust FAQ v1.8
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
Typed multi-plan support
Support different planning needs without forcing every learner into one plan type.
The current planning baseline supports concurrent versioned General Learner Support, Individual Education Plan (IEP, with IPP as a controlled alias), Individual Transition Plan (ITP), Behaviour Support Plan, and Other / tenant-defined plan types. Tenant-defined plan schemas are versioned and existing plans remain pinned to the schema version under which they were created.
Public evidence cue: Typed plan capability is an implemented product capability; customer outcomes from using it remain a separate evidence question.
- Owner
- Product / Governance
- Source
- Adaptive Learner First-Level Trust FAQ v1.8
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
Licensing model
Institution and Family licensing follow different operating models.
Institution subscriptions use active supported learners as the primary meter and may include a named-core-user allowance. Family Tenant uses FAMILY_CORE with included learner-linked family/collaborator participation and no billable internal-user seats. The current standard Family list price is published from the governed Family offer catalogue rather than source-coded public content. Standard governed AI use is included. Customer-specific signed terms remain authoritative.
Public evidence cue: Commercial ownership, payment and subscription state do not create guardian, professional, continuity-stewardship or source authority. Sponsor-paid Family continuity cohort pilots are currently recommended at C$7,500 for 8 weeks/up to 15 Family Tenants and C$12,500 for 12 weeks/up to 30.
- Owner
- Commercial / Product
- Source
- Adaptive Learner First-Level Trust FAQ v1.8
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
Deployment and security
The approved production hosting baseline uses AWS in a Canadian Region.
The Adaptive Learner production hosting baseline uses Amazon Web Services in a Canadian AWS Region, with application workloads on Amazon EC2 inside an Amazon VPC, PostgreSQL on Amazon RDS for PostgreSQL, and documents or stored artifacts on Amazon S3 with AWS KMS-managed encryption. Customer-specific region and external-provider processing details are confirmed during diligence and contracting. InsightMatrix.Web remains a separate public runtime and does not require Adaptive Learner database credentials for ordinary page rendering.
Public evidence cue: Public material states the approved baseline without exposing credentials, exact topology, logs, vulnerability detail or customer-specific configuration.
- Owner
- Architecture / Security / Platform Operations
- Source
- Adaptive Learner First-Level Trust FAQ v1.8
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
Learner continuity and portability
Preserve continuity without collapsing source or tenant authority.
Adaptive Learner supports governed portability plus closed-loop cross-tenant handoff. A Family Tenant can provide a durable learner continuity context across school or provider changes, while Institution, clinic and professional sources remain authoritative for records they create. Destination receipt, learner and information reconciliation, current authority, responsibility acceptance, next accountable action, acknowledgement and completion remain explicit rather than being inferred from package delivery.
Public evidence cue: Tenant-local learner contexts may be correlated through a continuity subject, but there is no global writable learner record and source records are not moved by rewriting TenantId.
- Owner
- Records / Privacy / Product Governance
- Source
- Adaptive Learner First-Level Trust FAQ v1.8
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
Family Tenant continuity
Give families a durable learner continuity context without making the Family Tenant authoritative for everyone else's records.
Family is a first-class independent tenant kind. Consumer identity onboarding, verified family relationships, continuity stewardship, Family-originated longitudinal context, Family support planning, bounded collaborators, source-preserving copies and closed-loop handoffs are governed separately. Commercial account ownership is not guardian, professional or source authority.
Public evidence cue: The continuity model is correlation and governed exchange across tenant-local learner contexts, not a globally writable learner record or automatic bidirectional synchronization.
- Owner
- Product / Privacy / Records
- Source
- Adaptive Learner Solution Architecture and Requirements v3.7
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
School-to-district tenant consolidation
Roll a school tenant into a district tenant through governed reconciliation rather than rewriting tenant identifiers.
The current baseline includes school-to-district Tenant Consolidation with source/destination readiness, structural reconciliation, conflict handling, evidence and production durability controls. Existing source authority, learner history and auditability remain explicit through consolidation.
Public evidence cue: Consolidation is a controlled operational workflow and is separate from Family Tenant continuity and learner portability.
- Owner
- Architecture / Tenant Governance
- Source
- Adaptive Learner Solution Architecture and Requirements v3.7
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
Resilience and recovery
Backup and recovery are part of the production operating model.
The baseline requires automated database backup, versioned object storage, protected configuration/secret recovery planning, release-package retention and documented restore procedures. Pilot and Production readiness should include a recorded backup/restore rehearsal appropriate to the deployment. The public website is intended to degrade gracefully when optional providers are unavailable.
Public evidence cue: Recovery evidence and graceful dependency failure are controls; they are not promises of uninterrupted availability.
- Owner
- Platform Operations / Architecture
- Source
- Adaptive Learner First-Level Trust FAQ v1.8
- Effective version
- 0.9.7-imw17-family-offer-live-pricing
